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Windows XP Service Pack 2 Support Tools June 23, 2009

Posted by computerhelpandsupport in Computer Help, Operating System, Windows XP.
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This post describes updates to the Windows Support Tools that are included in Microsoft Windows XP Service Pack 2 (SP2). If you are a support person or a network administrator, you can use the Windows Support Tools to manage networks and to troubleshoot problems.

Windows XP SP2 includes updates for the following Support Tools:

  • Ipseccmd.exe
  • Httpcfg.exe
  • Replmon.exe
  • Iadstools.dll
  • Extract.exe
  • Bitsadmin.exe
  • Netdom.exe

The Support Tools are not automatically installed when you install Windows XP SP2. To install the Support Tools on a computer that is running Windows XP, run the Setup.exe file from the \Support\Tools folder on the Windows XP CD.

The Windows XP Support Tools Help file is located in the Support.cab file. This Help file includes a description of each file and its associated syntax, sample output, and notes. See this Help for specific usage information for these tools. For additional help, type tool name/help at a command prompt, and then press ENTER.

Ipseccmd.exe
Use the Ipseccmd.exe tool to manage and monitor IPSec policies on computers that are running Windows XP. This tool has been updated to provide the following features:

  • Support for policy import or export operations.
  • Improved online help that you can access by using the /? option.
  • The removal of the Active Directory directory service storage option.
  • A persistent storage option.
  • A Show option to generate Group Policy object information.
  • The ability to dynamically turn on or turn off Oakley logging.

HTTPCfg.exe
The HTTP Configuration Utility (Httpcfg.exe) is included in the Microsoft Windows Server 2003 Support Tools. This tool is now included with the Windows XP Support Tools. Use this tool to set, delete, and query configuration information such as Namespace Reservation information, SSL Server Certificate information, and IP Listen List information for the HTTP driver (HTTP.SYS).

Replmon.exe
With the Active Directory Replication Monitor tool (Replmon.exe), you can view Active Directory replication, synchronization, and topology. This file is updated to resolve a problem where Replmon.exe cannot display more than 200 replication partners.

Iadstools.dll
The Iadstools.dll file is a helper DLL for the Active Directory Service Interfaces (ADSI). This file is updated to resolve a problem where the GetDirectPartnersEx function does not support more than 200 ConnectionObjects.

Extract.exe
With the Extract.exe tool, you can extract files from a CAB file. This file is updated to include bounds-checking to the option that you pass to the Extract command.

Bitsadmin.exe
The BITS Administration Utility is a command-line tool that controls the Background Intelligent Transfer Service (BITS) in Windows. This tool has been updated to provide the following functionality:

  • The /TRANSFER option transfers a single file by using a single command.
  • The /ADDFILESET option adds multiple files to a job by using a single command.
  • The /ADDFILEWITHRANGES option adds a file where only certain sections of that file must be downloaded.
  • The /REPLACEREMOTEPREFIX option changes the download location of a group of files.
  • The /SETACLFALGS option and the /GETACLFLAGS option enable the copying of file Access Control List (ACL) entries.
  • The /UTIL /SETIEPROXY option and the /UTIL /GETIEPROXY option set and retrieve the Internet Explorer proxy settings for the current user.
  • The /UTIL /VERSION option retrieves version information for the currently installed version of BITS.
  • The /UTIL /REPAIRSERVICE option repairs a corrupted BITS installation.

Netdom.exe
You can use the Netdom.exe command-line tool to join a computer to a domain or to manage a computer account.

  • The /JOINDOMAIN option joins a computer to a domain.
  • The /JOINWORKGROUP option joins a computer to a workgroup.
  • The /RENAME option renames the computer on the domain.

How to Create a Multiple-Boot System with Windows XP June 17, 2009

Posted by computerhelpandsupport in Computer Help, Operating System, Windows XP.
2 comments

This post provide technical support to Create a Multiple-Boot System with Windows XP and MS-DOS, Windows 95, Windows 98, or Windows Me. It provide step by step instruction to create multiple boot system.

Note You can only install a single instance of Windows 95, Windows 98, or Windows Me in a multiple-boot configuration. You cannot configure a computer to multiple-boot Windows 95, Windows 98, or Windows Me because each of these platforms use the same boot file. For example, you can use Windows 95, Windows 2000, and Windows XP, but you cannot use Windows 95, Windows 98, and Windows XP.

You have to install Windows XP only after installing MS-DOS, Windows 95, Windows 98, or Windows Me to prevent these operating systems from overwriting the Windows XP boot sector and the Windows XP startup files.

To create a multiple-boot system with Windows XP and MS-DOS, Windows 95, Windows 98 or Windows Me:
1. Ensure that your hard disk is formatted with the correct file system.
2. Install the multiple operating systems into separate volumes, in the following order: MS-DOS; Windows 95, Windows 98, or Windows Me; and then Windows XP.
3. Do one of the following:

  • If you want a multiple-boot system with MS-DOS, Windows 95, Windows 98 or Windows Me along with Windows XP, install MS-DOS, Windows 95, Windows 98 or Windows Me, and then install Windows XP.
  • If you want a dual-boot system with Windows 95, Windows 98 or Windows Me, along with Windows XP, you should install either Windows 95, Windows 98 or Windows Me, and then install Windows XP.

Install each operating system according to the standard installation procedure.

How to troubleshoot audio issue in streaming videos June 11, 2009

Posted by computerhelpandsupport in Computer Help, Operating System, Software Issue, Windows Vista, Windows XP.
1 comment so far

This post describes how to troubleshoot audio issues in streaming videos.Some time you installed audio and video driver, but it not work properally, This post provide computer troubleshooting tips for fix this problems.

Follow the Steps
Click ‘Start’.
Select ‘Run’.
Type: sndvol32
Click OK’.
Make sure the following are not muted and the volume is up for ‘Volume Control’ and ‘Wave’.

Make sure you have your sound card selected as the Default device:
Click ‘Start’.
Select ‘Control Panel’.
Open the ‘Sound and Audio Devices’ icon.
Click the ‘Audio’ Tab.
Under ‘Sound playback’ set the Default device to your sound card not your webcam/modem.
Click ‘OK’
If you’re still having trouble, check to see if your system meets these requirements for running the video player:

How to fax a document from a Windows program in Windows XP June 2, 2009

Posted by computerhelpandsupport in Computer Help, Operating System, Windows XP.
2 comments

This post describes how to fax a document from a Windows program by using the Fax service in Windows XP. It provide Step by step Windows XP Support to fax a document in windows XP

How to fax a document from a Windows program
The following sections describe how to fax a document from a Windows program.In this section contain steps to create and print a document, create and fax the document and view the status of the document.

How to create and print the document
1. Start the program that you want, for example, Microsoft Word 2002, and then create the document that you want to send by fax.
2. On the File menu, click Print.
3. In the Print dialog box, click Fax in the Name box.
4. If you want to view the fax properties, click Properties. The Fax Preferences dialog box is displayed. Click the properties that you want, and then click OK.
5. In the Print dialog box, click OK.

How to create and send the fax
1. In the Welcome to the Send Fax Wizard dialog box, click Next.
2. In the Recipient Information dialog box, type the recipient name in the To box, type the recipient fax number in the Fax number box, and then click Next.

NOTE: If you want to send the fax to more than one recipient, type the recipient information in the appropriate boxes, and then click Add. The recipient appears in the list and the boxes are cleared so that you can type additional recipient information.

When you finish adding recipients, click Next.
3. In the Preparing the Cover Page dialog box, click the template that you want in the Cover page template box. If you want to edit the information that appears on the cover page, click Sender Information.
4. Type the subject that you want to appear on the cover page of the fax in the Subject line box, type a cover page note in the Note box, and then click Next.
5. In the Schedule dialog box, click the time that you want to send the fax, for example, click Now.
6. In the What is the fax priority box, click the priority that you want (if you choose a high priority, the fax item is sent before another similarly scheduled fax with a lower priority), and then click Next.
7. In the Completing the Send Fax Wizard dialog box, confirm the selections, and then click Finish.

How to view the status of the fax
You can view the status of the fax in the Fax console. Follow the Steps:
1. Click Start, point to All Programs, point to Accessories, point to Communications, point to Fax, and then click Fax Console.
2. In the left pane, click to expand Fax (if it is not already expanded).

  • The Incoming folder contains faxes that are currently being received.
  • The Inbox folder contains faxes that have been received.
  • The Outbox folder contains faxes that are scheduled to be sent.
  • The Sent Items folder contains faxes that have been successfully sent.

3. In the left pane, click the folder that you want.
4. In the right pane, right-click the fax that you want, and then click Properties.
5. On the General tab, view the Status line. When you are finished, click Close.